JojoBeti FAQ – Answers to All Your Questions

All betting history and transaction records on jojobeti are saved and can be accessed at any time.

How to view:

• Log in and click the profile icon at the top of the page.
• "My Account" or "My Account" Select.
• You'll find two tabs – "Betting History" & "Transaction History"।
• Use the date filter to view records for a specific day or week.
• Each bet shows the match name, stake amount, odds, and result.
• Under the Payment tab, view the date, amount, and status of your deposits and withdrawals.

Maximum 90-day Your history is available to view directly. For older records, email our support team.

A jojobeti account is typically locked for one of two reasons: More than 5 consecutive incorrect password attempts or if any suspicious activity is detected on your account.

What to do:

• If your account gets locked due to too many incorrect password attempts: Wait 30 minutes, then click the "Forgot Password?" link to reset your password.
• If locked for security reasons: Contact us immediately via live chat or at support@jojobeti.bet.
• The support team will unlock your account after verifying your identity (NID or passport).
• Typically 1 to 2 hours is resolved.

To prevent this in the future, enable two-factor authentication (2FA) and use a password manager.

Jojobeti is currently available in multiple languages, including Bengali and English. Switching languages is quick and easy.

Changing the language on the website:

• Look for the flag or language icon in the top-right corner of the page.
• Clicking on it will open a list of available languages.
• Once you select your preferred language, the entire site will switch to it instantly.

Changing the language in the app:

• Open the app and tap from the bottom menu bar "Settings" Tap the icon.
• "Language" Click on the option.
• Select your preferred language from the list and tap "Save".
• Changes take effect instantly — no app restart required.

You can change the language without logging in, but saving the change while logged in will keep your preference on future visits.

At jojobeti 500+ Slot Games available, organized into five main categories:

• Classic Slots (3-reel): Simple rules, fast gameplay — ideal for beginners. RTP is typically 94–96%.
• Video Slots (5-Reel): Theme-based storylines, animations, and multiple paylines. The most popular category.
• Progressive Jackpot Slots: The jackpot pool keeps growing. A single spin could win you lakhs of BDT.
• Megaways Slots: The number of reels changes with every spin, allowing thousands of winning combinations.
• Crash Games / Instant Win: Fast-result games such as Aviator and JojoRocket.

Tips: Each game page displays its RTP (Return to Player) percentage. Look for games with an RTP of 96% or higher. Practice with free spins first before playing with real money.

Enabling two-factor authentication (2FA) on jojobeti means a mobile OTP is required at every login, so even if your password is compromised, no one can access your account.

Steps to activate:

• Log in and Profile → Settings → Securitygo to.
• "Two-Step Verification" or "Two-Factor Authentication" Click on the option.
• SMS OTP (to your mobile number) or Authenticator App – choose one of the two methods.
• If you choose SMS: a 6-digit code will be sent to your registered number — enter it to confirm.
• If you choose the Authenticator App: scan the QR code and activate it using the code shown in the app.
• Click the "Activate" button and 2FA will be enabled immediately.

Tip: Save the backup codes provided when setting up 2FA somewhere safe — they'll be essential if you ever lose your phone.

Winnings at jojobeti are sent first to your jojobeti Wallet is credited to your account, and once you submit a withdrawal request, it is transferred to your mobile banking.

Timeframe:

• bKash / Nagad / Rocket: Typically 3 to 15 minutes arrives within. During peak hours, it may take up to 1 hour.
• Bank Transfer: Within 1 to 24 hours.
• Minimum withdrawal amount: ৳500।
• Withdrawals are processed fastest on KYC-verified accounts.

How to withdraw:

• Go to your account → click the "Withdraw" button.
• Select a payment method and enter the amount.
• Tapping "Confirm" will send you an OTP — enter it to submit your request.

If your transaction takes longer than 30 minutes, contact live chat with your transaction ID and it will be resolved promptly.