JojoBeti's Terms & Conditions – Complete User Guide

Jojobeti (hereinafter referred to as the "Platform") is an online betting and gaming service provider. These Terms & Conditions constitute a legally binding agreement between jojobeti and its users.

These Terms & Conditions apply to all services offered through jojobeti's website, mobile application, and any other digital platforms. By using the platform, you agree to be bound by these terms.

• These Terms & Conditions are available in both Bengali and English. The English version shall prevail in the event of any discrepancy.
• Jojobeti reserves the right to amend these Terms & Conditions at any time.
• Registered users will be notified of any changes via email or in-app notification once they take effect.

To create an account on jojobeti, you must register using accurate and truthful information. Accounts created with false or incorrect details will be suspended, and any funds held in such accounts may be forfeited.

• Each individual is allowed to hold only one account.
• Using the same device, IP address, or payment method across multiple accounts is strictly prohibited.
• Your account password and login credentials must be kept strictly confidential.
• Jojobeti is not responsible for any unauthorized access to your account.
• Transferring or selling your account to a third party is strictly prohibited.

You must provide a valid phone number and email address during registration, as important messages and security codes will be sent to these contacts.

Jojobeti provides services exclusively to adults aged 18 and above. Account registration by minors is strictly prohibited.

Jojobeti may verify your identity at any stage. Verification typically requires one of the following documents:

• National ID Card (NID)
• Passport
• Driving License

Withdrawal limits may apply until KYC verification is complete. Full KYC verification is mandatory for withdrawals above a certain amount.

Deposits on jojobeti can be made via bKash, Nagad, Rocket, or direct bank transfer. The minimum deposit amount is ৳300.

• Deposited funds are generally credited to your account instantly.
• Jojobeti does not charge any processing fees on deposits; however, your payment provider may apply their own charges.
• Only payment methods registered in your own name may be used.
• Using third-party payment methods is not allowed and may result in account termination.
• Suspicious transactions are automatically flagged by our fraud monitoring system and reviewed accordingly.

Jojobeti fully complies with AML (Anti-Money Laundering) guidelines. Unusual or suspicious transactions may be subject to additional verification.

To withdraw your winnings, your account must have a sufficient balance and completed KYC verification. The minimum withdrawal amount is ৳500.

• Withdrawals for verified accounts are typically processed within 24 hours.
• First-time large withdrawals may require additional verification — this is done for your security.
• Withdrawals will be returned to the same payment method used for the original deposit.
• Bonus funds cannot be withdrawn until the associated wagering requirements have been met.
• Daily withdrawal limits depend on your account tier and verification status.

Once a bet is accepted on jojobeti, it generally cannot be cancelled. Always review the odds and terms carefully before placing a bet.

• Bets placed before a match begins are considered pre-match bets, while bets placed during a live match are considered live bets.
• If a match is cancelled, postponed, or abandoned, bets will be settled in accordance with jojobeti's specific rules.
• Jojobeti reserves the right to void any bet accepted at incorrect odds due to a technical error.
• Arbitrage betting — placing opposing bets on the same match to gain an unfair advantage — is strictly prohibited.
• Maximum bet amounts may vary depending on the market and event.

If there is evidence of fraudulent betting against jojobeti, the account will be immediately suspended and all funds may be confiscated.

Jojobeti regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, which are clearly stated on the offer page.

• Claiming a bonus means you agree to the specific terms and conditions attached to that bonus.
• Bonus funds cannot be withdrawn unless the wagering requirements for that bonus have been fully met.
• Multiple bonuses cannot be active at the same time.
• Attempting to abuse bonuses or exploit the system for unfair advantage is a punishable offence.
• Jojobeti reserves the right to modify or cancel any bonus offer.
• For referral bonuses, the bonus is credited only once the referred person's first deposit is confirmed.

Jojobeti firmly believes that betting is a form of entertainment, not a source of income. We actively promote responsible gaming and are here to help users practice it.

• You can set daily, weekly, or monthly deposit limits directly from your account settings.
• You can set session time limits to avoid spending too long on the platform.
• You can use the self-exclusion option to temporarily deactivate your account for a set period.
• Once self-exclusion is activated, it cannot be reversed during the selected period.

If you notice any signs of problem gambling, please reach out to our support team or Responsible Gaming View Page.

Jojobeti may suspend or permanently close your account for any of the following reasons:

• Registration using false or inaccurate information
• Creating Multiple Accounts
• Bonus abuse or system manipulation
• Fraudulent or Dishonest Activity
• Being underage or registering under another person's identity
• Violation of AML guidelines
• Threatening or Abusive Behavior

Upon account termination, any valid balance is generally refunded. However, if fraud is established, all funds may be forfeited.

For any complaints or disputes, please contact jojobeti's customer support in the first instance. We aim to provide an initial response within 48 hours.

• Disputes regarding bet outcomes must be raised within 72 hours.
• Payment-related complaints are aimed to be resolved within 30 business days.
• Jojobeti's decisions are considered final, though an independent review process is available for significant matters.

Jojobeti reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, members will be notified at least 7 days in advance via email or in-app notification.

Continued use of the platform after updated terms take effect will be deemed acceptance of the new terms. If you do not agree to the updated terms, you will have the option to close your account.

The date of the most recent update will always be displayed at the top of this page.